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Privacy Policy

Privacy Policy

This policy explains how Nexia Entertainment Co., Ltd. handles personal information and related data within playg AI.

Operator: Nexia Entertainment Co., Ltd.

Service: playg AI

1. Basic policy

Nexia Entertainment Co., Ltd. treats personal information and privacy-related data handled by playg AI as important information assets.

We comply with applicable privacy laws, regulations, and guidelines, and manage the information we collect appropriately and securely.

2. Information we collect

To provide the service, we may collect names, email addresses, account details, authentication details, usage history, inquiry contents, billing and contract data, cookies, IP addresses, device details, browser details, and access logs.

We may also collect text, images, audio, video, and other content, together with related metadata, that users input, generate, upload, store, or send through the service.

3. Purpose of use

Collected information is used for account registration, identity verification, login authentication, communication, notifications, support, fraud prevention, incident response, billing, service analytics, product improvements, new feature development, marketing, and legal compliance.

Information entered into generative AI features may also be used for output generation, job management, quality improvement, retries, support, and other operational needs of the service.

4. Cookies and similar technologies

We use cookies and similar technologies to maintain login state, enhance security and convenience, analyze traffic, and measure advertising effectiveness.

Users can control analytics or advertising cookies through the consent banner or browser settings, but disabling essential cookies may make some features unavailable.

5. Analytics, tag management, and advertising tools

We may use Google Tag Manager, Google Analytics 4, and similar analytics or advertising tools for service improvement and future marketing operations.

These tools may send page views, session duration, referrer details, device details, advertising identifiers, conversion-related data, and other usage information to each provider depending on the user consent state.

6. Third-party provision and outsourcing

Except as required by law, we do not provide personal information to third parties without the user's consent.

However, we may outsource handling to cloud providers, authentication platforms, email services, analytics platforms, advertising partners, payment providers, and similar vendors as necessary to operate the service, and we supervise those vendors appropriately.

7. Security measures

We implement reasonable security measures such as access control, authentication, log management, permission control, communication protection, and vendor management to prevent unauthorized access, leaks, loss, or damage.

8. Disclosure and related requests

When we receive a request from the individual for disclosure, correction, addition, deletion, suspension, erasure, or the suspension of third-party provision for retained personal data or third-party provision records, we respond appropriately in accordance with applicable law after confirming identity.

9. Information about minors

Minors should use the service only after obtaining consent from a parent or legal guardian.

10. Updates

We may revise this policy in response to legal updates, service changes, or operational needs. Important changes will be announced within the service or through another appropriate method.